Privacy policy

Last updated: May 28, 2026

This Privacy Policy explains how bare glow LLC (“bare glow”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit or make a purchase from bare-glow.eu (the “Site”).

bare glow LLC is located at:

bare glow LLC
3737 Trouser Leg Road
Springfield, Massachusetts 01103
United States
Email: hello@bare-glow.eu
Phone: +1 413-828-3156

By using our Site, placing an order, creating an account or contacting us, you agree to the practices described in this Privacy Policy.

1. Information we collect

We may collect the following categories of personal information:

Information you provide directly

When you place an order, contact us or subscribe to our emails, we may collect:

first and last name
email address
billing address
shipping address
phone number
order details
payment-related information
customer support messages
any information you choose to send us

Payment information is processed securely by our payment providers and checkout partners. We do not store full card numbers on our own systems.

Information collected automatically

When you browse the Site, we may automatically collect certain information, such as:

IP address
browser type
device type
operating system
pages viewed
referring website
approximate location
cookie identifiers
shopping behaviour on the Site

Information from third parties

We may receive information from service providers that help us operate the Site, process payments, fulfil orders, prevent fraud, analyse traffic or provide marketing tools.

2. How we use your information

We use your personal information to:

process and fulfil your orders
send order confirmations and shipping updates
provide customer support
manage returns, damaged items or delivery issues
process payments
prevent fraud and secure our Site
improve the Site and customer experience
send marketing emails if you have subscribed or where permitted by law
show relevant advertising, where permitted and subject to your cookie choices
comply with legal, tax and accounting obligations

3. Legal bases for processing

Where applicable under UK GDPR, EU GDPR or similar privacy laws, we rely on the following legal bases:

Performance of a contract: to process your order, payment, delivery and customer service requests.
Legal obligation: to keep accounting records, comply with tax laws and respond to lawful requests.
Legitimate interests: to improve our Site, prevent fraud, secure our business and manage customer relationships.
Consent: for marketing emails, non-essential cookies and certain advertising or analytics technologies where required.

You may withdraw your consent at any time where we rely on consent.

4. Shopify

Our store is hosted by Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you.

Your personal information may be processed by Shopify to help us operate the Site, process orders, manage checkout and provide related services.

5. Payments

Payment methods available to you are displayed at checkout. These may include card payments, digital wallets or other payment options depending on your location and Shopify’s available payment providers.

Payment providers process your payment information according to their own privacy and security practices.

6. Marketing communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you emails about bare glow products, launches, offers and updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at hello@bare-glow.eu.

We do not want to spam your inbox. bare skin, not bare consent.

7. Cookies and tracking technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyse traffic, improve performance and, where applicable, support advertising.

Some cookies are strictly necessary for the Site to function. Others, such as analytics or advertising cookies, are used only where permitted by law and subject to your consent settings.

For more information, please read our Cookie Policy below.

8. Sharing your information

We may share your personal information with trusted third parties, including:

Shopify and e-commerce service providers
payment processors
shipping and fulfilment partners
email marketing providers
analytics providers
advertising platforms, where applicable
customer support tools
professional advisers, such as accountants or legal advisers
public authorities, where required by law

We only share information where necessary for the purposes described in this Privacy Policy.

9. International transfers

Because bare glow LLC is based in the United States and uses international service providers, your personal information may be transferred, stored or processed outside the UK, European Economic Area or your country of residence.

Where required, we rely on appropriate safeguards, such as contractual protections or adequacy mechanisms, to protect your personal information.

10. How long we keep your information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

Order and transaction records may be kept for the period required by tax, accounting and legal obligations. Marketing data is kept until you unsubscribe or request deletion, unless we have another lawful reason to keep it.

11. Your rights

Depending on your location, you may have rights over your personal information, including the right to:

access the personal information we hold about you
request correction of inaccurate information
request deletion of your information
object to certain processing
restrict certain processing
withdraw consent
request a copy of your information
complain to a data protection authority

To exercise your rights, contact us at hello@bare-glow.eu.

We may need to verify your identity before responding to your request.

12. Security

We use reasonable technical and organisational measures to protect your personal information. However, no online service is completely secure, and we cannot guarantee absolute security.

13. Children’s privacy

Our Site is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

15. Contact us

For questions about this Privacy Policy or your personal information, contact us at:

bare glow LLC
3737 Trouser Leg Road
Springfield, Massachusetts 01103
United States
Email: hello@bare-glow.eu
Phone: +1 413-828-3156